You do not have to use a claims management company. You can make a complaint or claim yourself for free — by complaining directly to the firm involved and, if you are not satisfied with the response, at no cost to the relevant statutory ombudsman, such as the Financial Ombudsman Service. For motor finance, you should also review the FCA’s guidance at fca.org.uk/consumers/car-finance-complaints.

Have you been financially mis‑sold?
Find out if you are entitled to claim.

Free eligibility check. No win, no fee. We handle the paperwork, the lender and the ombudsman — you keep the compensation.

Check my claim →
No win, no fee No upfront costs FCA-authorised CMC
“Ingram Toft has been there for all of my claims. Julie is both pragmatic and very intelligent, and took my case very seriously.”— Robert
“I want to say thank you for all of your work with my parents care claim. I could not have handled this alone, and am very grateful that everything was done so quickly and professionally.”— Vicky

What can we help you claim?

Drag to spin · tap the highlighted claim to start

How it works

1

Tell us what happened

Two-minute online form. No documents needed to start — we can request statements for you.

2

We build & fight your claim

We gather the evidence, deal with the lender and escalate to the Ombudsman where needed.

3

You receive your refund

Compensation paid straight to you. If you don’t win, you don’t pay us a penny.

All claim areas

Car FinanceCar FinanceStart claimAPP / Bank FraudAPP / Bank FraudStart claimPPI ClaimsPPI ClaimsStart claimHigh Cost LendingHigh Cost LendingStart claimUnaffordable LendingUnaffordable LendingStart claimMis-sold PensionMis-sold PensionStart claimCrypto FraudCrypto FraudStart claimGambling HarmGambling HarmStart claimHousing DisrepairHousing DisrepairStart claimInvestment Mis-sellingInvestment Mis-sellingStart claimMortgage Mis-sellingMortgage Mis-sellingStart claimData BreachData BreachStart claimOnline FraudOnline FraudStart claimCredit Card ClaimsCredit Card ClaimsStart claimFlight DelayFlight DelayStart claimEnergy Mis-sellingEnergy Mis-sellingStart claimHoliday ComplaintsHoliday ComplaintsStart claimMotor InsuranceMotor InsuranceStart claimUnfair ContractsUnfair ContractsStart claimInsurance Total LossInsurance Total LossStart claim

⚠️ Important information — please read

Ingram Toft is a trading name of LS Claims Ltd, a claims management company authorised and regulated by the Financial Conduct Authority (FRN 831386). You do not have to use a claims management company. You can make a complaint or claim yourself for free — by complaining directly to the firm involved and, if you are not satisfied with the response, at no cost to the relevant statutory ombudsman, such as the Financial Ombudsman Service. For motor finance, you should also review the FCA’s guidance at fca.org.uk/consumers/car-finance-complaints.

No win, no fee. If you choose to use us and your claim succeeds, our fee is 25% + VAT (30% inclusive of VAT) of the compensation we recover for you, capped at £10,000 inclusive of VAT per claim. There are no upfront fees. If your claim is unsuccessful, you pay us nothing. You may cancel free of charge within 14 days; after that, a pro-rata fee for work completed may apply.