Payday Loan Refunds
*Please note that you may make a claim directly to your Lender and/or the Financial Ombudsman Service without using the services of our firm and without incurring any fees.
WERE YOU MIS-SOLD A PAYDAY LOAN?
Has your Landlord protected your deposit via a Tenancy Deposit Scheme?
If you have an Assured Shorthold Tenancy, your deposit must be protected in a Tenancy Deposit Scheme (TDP) until you move out of the property. This scheme helps keep your money safe and makes sure you get back what you are owed at the end of your tenancy.
Check if your deposit has been protected, if they failed to do so, you may be entitled to a claim.
Tenancy Deposit Disputes? We Can Help You
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FAQs
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My loan has been written off by my payday lender. Am I entitled to any refund?
Yes, in some cases you will be entitled to a refund where your payday lender has sought fit to cancel your loan.
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As a result of my payday loan, I am now in financial difficulties. Do I have a claim?
Yes, you may have a claim as the payday lender has a duty to assess your financial circumstances insofar as it relates to your ability to afford repayments on the loan.
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I know nothing about the high interest rates. Am I able to ask for a refund?
In circumstances where you were not made aware of the high interest rates, it may be argued that you have not been treated fairly by the lender, or you were not given the information that you needed to establish whether you are eligible for a payday loan. As such, you may be entitled to a refund from a portion of the interest.
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I have been charged high default fees of £30.00 by my payday lender. Can I get these back?
Yes, we believe that some default fees can be excessive. In those circumstances, you should be able to succeed in your complaint against the lender and request that the default fees be paid in return.
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As a result of taking out my payday loan, I am now in greater financial difficulty than I was when I started. Do I have a claim?
If the lender neglected to make you aware of your financial status and proceeded to lend money to you, then it can be argued that they failed to treat you fairly. You can file a claim and you may receive a refund from the lender if they repay you with the money that they charged you with.
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Do I have to use a Claims Management Company?
Please note that you can make a claim directly to your Lender and/or the Financial Ombudsman Service without using the services of our firm and without incurring a fee.