Traveling by train is often a convenient and efficient way to get around. However, train delays are an unfortunate reality that can disrupt plans and cause frustration. Understanding your rights as a passenger and knowing how to claim a refund for these delays can turn a stressful situation into an empowered one.
When your train is delayed, it’s important to know that you have rights. In the European Union, for example, Regulation 1371/2007 provides clear guidelines: passengers are entitled to compensation for delays of over an hour. The specifics can vary by country and train operator, but the principle remains – you deserve recompense for significant delays.
Filing a complaint for a train delay refund is a straightforward process, though it requires attention to detail:
To enhance your chances of a successful claim:
Many passengers have successfully claimed refunds. For instance, Maria in Spain received a full refund after her train was delayed by two hours on a journey from Madrid to Barcelona. Her timely and well-documented complaint made the process smooth.
Train delays are inconvenient, but they don’t have to be uncompensated. Knowing your rights and the process for claiming a refund empowers you as a passenger. At Ingram Toft, we encourage all travelers to stand up for their rights and ensure they are fairly compensated for delays. Safe and timely travels!
Whether you were delayed going to work or on your way to a well earned holiday, you may be entitled to compensation.
Complete our form below and we can help you through the entire process to ensure you get the refund and compensation you are entitled to.
INGRAM TOFT will charge 25% + VAT* (at the prevailing rate) of the amount that you receive, whether this is paid to you or off your agreement.
You have the right to cancel the Agreement within 14 days with no penalty. If you cancel it after the 14-day period, then we reserve the right to charge reasonable costs of work done up until the time of cancellation.
Please note that you may make a claim directly to your lender and/or the Financial Ombudsman Service without using the services of our firm or incurring any fees.
Please note that some of the services offered by Ingram Toft are not Regulated Claims Management Services and as such are not regulated by the Financial Conduct Authority and do not benefit from FCA Protections. Click the Link Here for a list of those services
Ingram Toft is a trading name of LS Claims Ltd which is Regulated by the Financial Conduct Authority in respect of Regulated Claims Management activities (FCA no: 831386). Registered Office: 13th Floor Piccadilly Plaza, Manchester, M1 4BT. Vat No: 287011704
Please note that by providing us with your telephone number when prompted you are agreeing to receive pre-recorded audio and text messages from our esteemed brand.
Please
Our Mission
Our mission is to provide each client with skilled, Claims advice and assistance in an efficient and timely manner. Our claims professionals are dedicated to working on the legal aspects of your case so that you may focus on your personal success. We handle every case with accountability and responsiveness in order to stay true to the values we hold: integrity, service and excellence.